- Ticket Tree
- Posts
- $20K GMV Milestone: An Exciting Start to 2025
$20K GMV Milestone: An Exciting Start to 2025
$20K GMV, Over 250 Tickets Sold, and 500 Fans Served – Momentum in Motion
We’re thrilled to share that Ticket Tree has officially surpassed $20,000 in Gross Merchandise Value (GMV), facilitating over 100 individual purchases, more than 250 tickets sold, and welcoming over 500 fans onto our platform. These achievements demonstrate the growing adoption and success of our innovative ticketing solution.
What sets us apart is the experience we deliver. Fans love our seamless process, transparent pricing, and unique ability to transform tickets into digital collectibles. The proof? Out of over 500 fans served, we’ve received just one instance of negative feedback—an issue that was resolved in under 15 minutes with a positive outcome for the customer.
Customer Stories:
A Fan’s Delightful Discovery: On the second night of our tickets going live, a fan reached out and wrote, “On a separate note, your site seems great! The process for ordering a ticket was very easy! Do you only do this venue? I only saw one other event. Do you do others? Concerts and such? How is it I am not paying $25 per ticket in handling fees! Love it.” This kind of feedback underscores our commitment to delivering an unparalleled user experience.
Swift Issue Resolution: Even when challenges arise, our team rises to the occasion. At 5:08 PM, a fan contacted us, concerned about a failed transaction and suspected double charges. Our investigation revealed that an incorrect zip code had caused the payment to be blocked and the funds returned. By 5:22 PM, we resolved the issue, explained the situation, and guided the fan through a successful purchase. At 5:25 PM, they bought 4 tickets and 4 early access passes, totaling $510, and left a glowing comment on our host’s social media about the rapid resolution.
Take Note: Ticket Tree’s journey to $20K GMV is just the beginning. Our platform’s potential lies in its ability to scale rapidly while maintaining exceptional fan satisfaction. With zero hidden fees, a focus on fan engagement, and digital collectibles at the core, we’re redefining the ticketing industry. However, we don’t just lean on our innovative technology, we take it a step further by providing unmatched customer service. This milestone validates our model and demonstrates clear market demand for our solution.
More updates soon -
Elijah